Mobile Contracts & Services

Cost-effective and tailored business mobile phone contracts and services delivered with excellent customer support.

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Flexible business mobile packages built for your business

You can choose from a variety of contract types, lengths and mobile phone handset options, all with the help of our specialist team. We recognise that having a reliable and high-quality service is essential. We have a knowledgeable support team and our experienced account managers proactively manage every customer account.

Key Features

  • O2 Direct Partner – we're professional and trusted
  • Dedicated account management and named support contacts
  • Tailored and flexible contracts built to your exact requirements
  • Regular tariff reviews to help you save money
  • One monthly bill for all your services
  • Bespoke reporting and analysis giving you insight into your business

Tailored and cost-effective business mobile contracts

We compare the best networks, mobile phone handsets and operating systems to build a bespoke business mobile phone package to best fit your business. We tailor our business mobile contracts and packages to meet your exact requirements including data usage, roaming and whether sim-only or phone handsets are needed. By analysing your usage and asking the right questions we can help you avoid unnecessary costs and make sure you only get charged for what you need.

We can carry out a free bill analysis on your current contract and identify the ways to help you save money on your current business mobile contracts.

We add value to your business mobile contracts

All our customers are assigned a dedicated account manager and named support contacts to manage contract and operational queries, including: tariff changes, bolt-ons, handset repairs, to name a few. We work to industry-leading service level agreements; In 2018, 96.4% of our service tickets were resolved in under 2 hours. We proactively manage our accounts, perform comprehensive tariff reviews and bespoke reporting to give you deeper insight into your usage. This additional service provides real value to our customers and reflects in a positive customer feedback score of over 99%.

Frequently Asked Questions (FAQs)

We’re one of only a handful of O2 Direct Partners in the UK. O2 set demanding qualifying criteria including excellent customer service and the ability to deliver their products and services professionally. We have access to cost-effective business mobile contracts and you can rest assured that by choosing an O2 Direct Partner, you’re guaranteed a level of customer service and professionalism. We work hard to exceed all O2 targets and have been recognised for our digital and customer excellence in their O2 Partner Awards annually since their creation in 2015.

Our O2 business mobile customers can leverage the benefits of the exclusive perks available on the O2 network including O2 Open and O2 Priority.

If you’re a SOHO or SME looking at moving to a business mobile contract – we can help. There are many benefits of choosing a business mobile tariff with Pure Telecom. You get regular tariff reviews and additional support from our team to make sure you’re on the best contract for your usage. We can manage your service and take care of new connections, new devices, tariff changes and operational queries all in line with our industry-leading service level agreements.

You can benefit from business-specific bundles and receive one consolidated bill to assist with your business accounting. It also helps operationally to have one point of contact when looking at tariff bolt-ons, such as international call/roaming discounts, and handset repairs and replacements.

We can work with you as your business grows to make sure your telecoms systems are scalable and capable of supporting your business over the long-term.

O2 are the UK’s largest network with over 32.6 million customers. They are the only UK network to make a 4G UK population coverage commitment to Ofcom – and keep it. O2 are customer-centric and invest over £2 million every day to grow and improve the network.

  • Rated the Best Network for Indoor 4G Coverage by Ofcom
  • Tutela found O2 download speeds to be up to 80% faster following the activation of the new 2.3Ghz spectrum
  • Best Performing Network for Reliability by GWS in 2018
  • Winner of Best Network Coverage at the uSwitch Awards in 2018 and 2019 – voted by the public
  • Winner of Best Network - Performance at Mobile News Awards 2019

O2 are trusted by UK organisations including half of the UK police forces, the AA, Sainsburys, McDonalds, the Ministry of Justice, Transport for London, and two of the three regions in the government Smart Metering Programme. O2 supports over a third of all UK councils and they’re the first operator to achieve CAS(T) Certification for mobile, voice and data and to be awarded highly secure on the data held. They’re also the chosen network of MVNO partners including Tesco and Sky.

By choosing an O2 business tariff through Pure Telecom you can also benefit from additional perks that can enhance your company benefits scheme including O2 Open and O2 Priority.

We put together a range of different reports to save time and money for our customers. Some examples of our reports on our business mobile contracts include:

  • Monthly bill breakdown per connection
  • Cost allocation by connection number
  • Any connection that has had zero usage in the previous 3 months. We can help identify where these connections can be reallocated
  • Most frequently dialled numbers per connection
  • Chargeable calls per connection
  • The balance in the hardware fund

We work with our customers to make recommendations based on usage and performance. Our account managers have the expertise to provide advice on devices, data usage and mobile device management. This insight helps our customers reduce costs through behavioural changes and education.

We build bespoke reports based on each individual customer’s requirements. We’re personalised in our approach and tailor our service to ensure you get the best experience.

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