Mobile

Professional products delivered with excellent customer service

We remain an independent provider meaning we can tailor packages to suit you. We’re one of only a handful of O2 Direct Partners in the UK. O2 set demanding qualifying criteria including excellent customer service and the ability to deliver their products and services professionally.

Flexible and tailored solutions

We can work with you to undertake an independent audit on your mobile account to look for possible savings and efficiencies. The reports we produce are in-depth and analyse every second used and text sent both in the UK and when roaming. The report compares every network tariff available in the UK on that date and clearly demonstrates how savings can be made. We then design a package based on your business requirements.

Proactive account management

We pride ourselves on providing tailored solutions combined with great customer service and support. Dedicated account management and support is provided throughout your whole time working with us. We proactively manage your account and perform comprehensive tariff reviews on a regular basis to ensure you’re on the best package for you.

Best in class support

It doesn’t matter how small a query may be – we handle it. All clients are given a direct email address and phone number. There are no lengthy call queues and the phone is always answered by a member of the team – not a machine.

What our clients are saying...

Pure Telecom give us great flexibility in our mobile communications. They grasp our business and requirements and their professionalism makes it easy to work with them. They understand where I am coming from and have the tools to achieve what our business needs.

Phillip Boot, Group MRO Buyer at Kloeckner Metals

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Awards and accreditations

Shropshire Chamber Business Awards 2019
Comms Dealer Sales & Marketing Awards 2019
Mobile News Awards 2019
O2 Digital Excellence and Customer Excellence 2019
Shropshire Chamber Business Awards 2018
ISO9001
Comms Dealer Sales and Marketing Awards 2018
Investors in People
Ombudsman Services
Mobile News Awards 2018
O2 Digital Excellence and Customer Excellence 2018
Comms Dealer Sales and Marketing Awards 2017
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