IP Telephony

We supply a range of IP telephony products suitable for businesses of any size. IP telephony works by enabling voice communication over IP networks. It unites an organisation with different sites or remote workers into one connected network.

With only a minimal capital outlay required, we provide a reliable, proven service and a jargon-free approach to telephony and communications.

Key benefits to your organisation

  • Save money, work smarter
  • Keep your phone number and add new ones
  • Make changes, moves and additions instantly
  • Full control with access to a user-friendly portal
  • Intuitive, reliable and scalable
  • Free calls between your offices, mobiles and UK landlines
  • Ideal for home and flexible working
  • Automatic failover built-in

The end of IDSN – It’s time to consider upgrading

BT announced that by 2020, customers will no longer be able to purchase ISDN and PSTN circuits. By 2025, the aim is to switch off these circuits. This means that customers will either need to move to a hosted system or upgrade their existing system so that it can connect to broadband.

With a hosted system, your calls will be delivered via the internet and there will be no need for telephone system hardware (other than handsets), dedicated telephone lines or specialised engineers.

Our service

We can provide a complete communications service for your business that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal. The service allows you, the administrator, to easily manage your environment whilst enabling your employees to maximise their productivity.

Clever features and an emphasis on control and administration takes the burden away from your IT team. Administrators can quickly configure the system to the organisation’s changing requirements, while employees can manage calls easily and effectively.

Key features

What you get Why it’s good for your business
Premium handsets plus desktop and mobile clients Expect high standards of phone interoperability with the useful desktop and mobile clients and a choice of premium handsets from a range of manufacturers.
An easy-to-use web interface providing feature control and valuable user information It’s a positive user experience for both service use and performance monitoring.
A reliable and secure network Leading on quality service, scale and reliability.
Broadsoft call control platform Supporting millions of business users worldwide, the world’s leading call controller platform Broadsoft sits at the heart of the service providing the broadest feature set and a sole focus on delivering the richest user experience in unified communications.

 

Why Pure?

We go above and beyond for our customers, often offering services that our competitors don’t. Not only do we have an extensive product portfolio from several trusted suppliers, we also have comprehensive in-house expertise and a best-in-class support service.

We can provide demos and training to make sure you have the information you need at every step of the process. We believe that training such as this is key to providing the best customer service for our customers.

Whether you’re a small business based in Shropshire, or a large multi site organisation with bases across the UK – we are here to help.

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Awards and accreditations

Shropshire Chamber Business Awards 2019
Comms Dealer Sales & Marketing Awards 2019
Mobile News Awards 2019
O2 Digital Excellence and Customer Excellence 2019
Shropshire Chamber Business Awards 2018
ISO9001
Comms Dealer Sales and Marketing Awards 2018
Investors in People
Ombudsman Services
Mobile News Awards 2018
O2 Digital Excellence and Customer Excellence 2018
Comms Dealer Sales and Marketing Awards 2017
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