When it comes to looking for the best telecom providers, we know that our customers look for high-quality products, dedicated account managers, and a seamless transition.
We go above and beyond for our customers to deliver the right-first-time approach. Whether it’s mobile, office telephone systems, connectivity or cloud services, we provide fully-managed installations. This means that our UK-based engineers, product specialists, account managers and support team will be with you at every step.
Overseen by one point of contact, our fully-managed installations ensure a smooth implementation with minimal disruption to your business. Firstly, we will visit you to establish your requirements and offer helpful and tailored advice on the best solution for your company. A bespoke proposal will be shared and a member of our experienced support team will talk you through the agreement and migration process. This conversation gives you the opportunity to discuss initial timescales and ask any questions.
Our UK-based installation team administer nationwide coverage and can provide on-site training during the installation. Our support team can also offer training post-installation. We believe that training such as this is essential to providing the best customer service.
From a single device business user, an SME looking to move servers to the Cloud or a multi-site business requiring a full comms infrastructure – we have the expertise to do it all.
We keep installations as straightforward as possible to save any unnecessary stress. Fully-managed installations are a reliable and flexible access solution all bound under a single order.
Following installation, your dedicated account manager will be on hand to answer any questions and ensure you’re getting the most out of your service.
What our clients are saying...
We chose Pure Telecom as they demonstrated that they were able to provide significant cost savings which would increase efficiency and productivity within McNicholas, a fully managed implementation service, a tailored service proposition and the very highest level of customer experience supported by leading service level agreements.
Andrea Cunningham, IT Projects Manager at McNicholas