IT Support

We Offer A Range Of IT Support Services, Providing Professional And Friendly Support To Keep Your Business Connected.

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IT Support For Businesses

Pure Telecom has built a reputation for providing  a wide range of quality IT support services, including Cloud computing, IT support, internet security, networks, and installation, maintenance, and disaster recovery.

Our experienced team prides itself on delivering a jargon free, professional, efficient service to help keep businesses connected.

Key features

  • Cost-effective
  • Scalable IT support packages designed for your business
  • Remote monitoring and support
  • Consolidate your telecoms and IT services into one bill
  • UK-based engineers
  • Account management and award-winning support

Bespoke Business IT Service Packages

We know that every business is different and offer bespoke IT services to help you achieve your connectivity and IT goals. Whether this is transferring your business onto a Cloud based system, installing new software or security, or maintaining your current systems, we will work inline with your existing IT policies to provide a service which works for you.

IT Infrastructure Which Grows With Your Business

We know that the world of business can change rapidly. That’s why all of our services are scalable to help you to reach your individual business objectives and growth plans.

We can perform a full review of your IT infrastructure and service and provide advice on the best options for your business. We offer IT services which are flexible and able to grow with you, offering advice and IT strategy to help you get the most out of your systems. Every customer is assigned a dedicated account manager who is available to provide advice and support.

Generating a return on your investment from your IT support is important. We make sure that your IT services support productivity and efficiency. You can rely on our services - day in, day out.

Frequently Asked Questions (FAQs)

There are many benefits associated with moving your telecoms and IT services to one provider:

  • Cost-effective: You’re ideally placed to negotiate the most cost-effective package and you will benefit from one consolidated bill for all services. Overheads related to dealing with multiple providers will be less meaning more of your money can be spent where it’s needed most – on services and systems rather than inflated costs.
  • Compatibility: Choosing one provider for your various services reduces the risk of experiencing issues with compatibility of software and systems.

  • Expertise: One provider with the expertise to manage all your systems ensures a seamless service. You can take great comfort and confidence in the fact they know your systems inside out.

  • One point of contact: It’s convenient to deal with the same person for all your services. We assign every customer with a dedicated account manager and named support contacts.

We have the knowledge and expertise to supply all your telecoms and IT services. However, if you would prefer to keep things separate then that’s fine too. We’re experienced at working with other providers to ensure the best possible experience for you.

We like to make sure that our customers get the best experience out of all our services. As part of this, we can provide training for you and your team. Whether you need advice on how to roll out a new system or training on a particular programme such as Office 365 – we can help.

We work with businesses of all sizes across a variety of sectors. To do this, we always take a personalised approach to make sure that we cater for all business requirements. We build packages based on your requirements and your growth plans to make sure the service delivers for you now, and in the future too.

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