IT Support

We're experienced in providing a full range of IT services and we’re known for our jargon-free and friendly approach.

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Bespoke business IT service packages

We can help with a single aspect of system design, or work with you to devise, install and maintain all of your technology requirements. Working with a range of organisations from sole traders and small businesses through to large corporations, we have the expertise to find the best IT service and solutions for our clients.

Key Features

  • Cost-effective
  • Scalable IT support packages designed for your business
  • Remote monitoring and support
  • Opportunity to consolidate your telecoms and IT services into one bill
  • UK-based engineers
  • Account management and award-winning support

We can provide ongoing advice on your IT infrastructure

We work with you to tailor a package suited to your business objectives and growth plans. Your IT services need to be flexible to grow with you to cater for business growth. All our customers are assigned a dedicated account manager available to provide advice should your IT requirements change.

Generating a return on your investment from your IT support is important. We make sure that your IT services support productivity and efficiency. You can rely on our services - day in, day out.

Award-winning IT support

We have award-winning customer service and support. Our support team are on hand to deal with any requests or issues. All service tickets are logged and managed to ensure you get the support you need.

The key areas of our IT services and solutions include: Network design and implementation, network installations, Cloud services, internet security, server and system install, hardware and software supply, maintenance contracts, remote monitoring and support and disaster recovery.

We can perform a full review of your IT infrastructure and service and provide advice on the best options for your business.

Other Managed Services

Mobile Moving to Pure

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Mobile Account Management

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Mobile Managed Installation

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What Our Clients are Saying...
Andrea Cunningham

We chose Pure Telecom as they demonstrated that they were able to provide significant cost savings which would increase efficiency & productivity within McNicholas, fully managed implementation service, a tailored service proposition and the very highest level of customer experience supported by leading service level agreements.

Andrea Cunningham, IT Projects Manager at McNicholas

Martyn Rowlands

Since taking a VoIP phone system and connectivity from Pure Telecom, we have also moved our mobile contracts to them which was all very smooth and efficient. We sell to and source our customers online or over the phone - The ability to have fast, reliable connectivity is paramount.

Martyn Rowlands, Managing Director at Pipekit

Awards & Accreditations

SCBA 2019

CDSMA 2019

Mobile News 2019

O2 Business

SCBA 2018

WCS

CDSMA 2018

Investors in People