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Bespoke Managed IT Services You Can Trust

If you need a complete telecoms provider, every day IT support, or help with one-off upgrades or installations, then Pure Telecom make things easy for you.

Pure Telecom offer a wide range of managed telecoms and IT services for businesses, including; telephone, mobile, and internet, account management, remote IT support, and managed software and security installations.

We provide industry-leading service level agreements, offering a professional and efficient service for all customers. We tailor our managed services to suit each individual business, whether it is a bespoke reporting package for a large corporate to integrate into existing systems, or a simple ‘off-the-shelf’ IT or telecoms package to suit a smaller business.

We listen to our customers and deliver the best products, within budget, on time, and implemented with minimal disruption. We proactively manage our customer accounts to make sure that our solutions exceed your business objectives, not only now, but in the future too.

At Pure Telecom, we go above and beyond for our customers, often offering services that others don’t. We take pride in our products and customer support. In 2018, our internal feedback score was 99% positive.

When implementing new telecoms or switching providers, we recognise the importance of a smooth transition with minimal disruption to your business operations. Whether you run a SOHO (small office / home office) business, are part of an SME, or you head up a large corporate enterprise, we treat each and every customer with the same level of service.

Overseen by one point of contact, our UK based engineers and support team will be on hand to answer any questions and make sure the implementation is as straightforward as possible. Our experienced account managers are on hand at every step of the process. There are no lengthy call queues, and our account managers are easily accessible via email, direct dial, and mobile. Every support request we receive is logged and acknowledged. In 2018, 96% of our support tickets were resolved in less than two hours.

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