News

Team Pure working to keep clients connected
24 Apr 2020

We are living in unprecedented times with more and more people having to work from home, so how are we helping our clients through the current crisis?


The first thing to say is it’s business as usual for us as far as the service you receive is concerned. We are all set up for remote working but that will not affect in any way our ability to ensure you stay connected and can carry on with whatever you need to do remotely.


Always on call


Our team is just as available as ever and we have been working non-stop answering calls, dealing with enquiries, solving problems and trying to make sure you can carry on doing what you do best in as seamless and stress-free way as possible.


We know that we are living through difficult times but we really can help businesses through the current situation and recognise that your service from us is more important than ever. 


We are here to support you with advice and guidance on how you can remain operational. This includes:

Please don’t hesitate to get in touch with us and we will talk you through the options available on your current systems and a plan to keep your workforce mobilised and effective.


We can help if you need to redirect numbers, arrange for short-term SIM only connections, temporary handsets or web conferencing capabilities - everything required to keep your business moving forward.


If you have a VoIP phone system, we can set you up with the mobile app which mirrors your desk phone and can be up and running within minutes. We are also able to provide options if you are not currently on a VoIP system.


Customers can get a temporary desktop handset - a kit consisting of a handset, ethernet lead, power supply and full end-user instructions and is based on a recurring monthly rental of £6.00 per month with a 30-day rolling contract. 


It will be dispatched by NTA directly to the user’s home address by simply adding the MAC code to the portal to self-provision. This offer also includes a free temporary phone number to divert calls to if required. 


Get in touch, we are here to help!


For more information, email support@pure-telecom.co.uk