A leading Shropshire telecoms company has been named as one of the best businesses of its kind in the country.
Pure Telecom, based on Shrewsbury Business Park, is now in the top three O2 partner companies in the UK, with its managing director Matt Sandford being flown to the Middle East to mark the accolade.
“We are very proud of this achievement – the team of staff here have worked very hard to be amongst the best in the telecoms business.
“O2 examine a wide range of performance indicators when ranking companies and we were up against some stiff competition. This is good news for our customers in Shropshire and throughout the country and good news for staff,” said Matt, who will be going to Dubai at the end of the month to receive his award.
Pure is also cementing its position as one of the top firms in the sector by being awarded two top industry accolades for the second year running. It has been recognised in categories which examine customer excellence and digital excellence. The awards are part of O2’s approach to rewarding a partner’s overall capability to provide ‘world-class’ customer support and a high level of digital knowledge and expertise. Matt Sandford added: “Very few companies are presented with both trophies. The O2 customer excellence award focuses on our overall capability to provide world-class customer service and to retain customers.
“The digital excellence category looks at our digital knowledge, capability and performance and covers O2’s partnership with Microsoft and other digital providers,” he explained.
For the second year, Pure will be given new excellence award branding and further marketing and digital consultancy to help develop its business.
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