News

A golden era at Pure
02 Oct 2019

Our team at Pure is as good as gold - we know it, our clients know it and now it’s official!

Yes, we are delighted to bring you the news that we have received the Investors in People Gold Accreditation. We have previously held silver, which was great, but being awarded gold is just fantastic.

All team members have received a bottle of Champagne to celebrate, sourced from local wine merchant Tanners who are also a customer of ours. It’s a real Champagne moment for us and when you think just 7% of all Investors In People accredited organisations achieve this status, well, you’ll understand why we are so euphoric!

The accreditation is based on the overall culture of a business and how it manages its staff. Surveys are shared with all employees who answer questions on leadership, development and support of the business. This is followed by individual interviews with team members to truly discover how each business is performing.

Investors in People is an important vehicle for companies to assess staff/employee relationships. Healthy relationships and happy staff mean a better workplace environment, increased productivity and quality service delivery.


What makes us special?

We’re proud of how we have built an award-winning culture over the years by hiring the best people who really embrace our mission and values which means we are all working towards the same goals of exceptional customer service. We truly believe that hiring brilliant people, building a great culture and investing in powerful systems and processes leads to business success.


What does it mean for our customers?
  • The high quality employee experience we provide produces positive results for customers in the way we deliver services, creating an enhanced customer experience.

  • We invest in our employees through continuous training to make sure they have the exceptional product knowledge and skills needed to provide the best service for our customers.

  • By developing a strong organisational culture, we can keep employees for the long-term. This means a consistent point of contact for our customers through dedicated account management.


Would you like to join our team?

We are excited to be a growing company in a dynamic industry and are always looking for the right people to join our team. If you’re passionate about customer service, you act with integrity and you’re committed to excellence in everything you do, then we would like to hear from you.

To find out more, call us on 01743 244933 or email info@pure-telecom.co.uk.