Who are Lawrence Industries?
Lawrence Industries is a technically driven distributor of speciality chemicals serving a diverse range of markets across the UK and Ireland.
Working in partnership with many of the world’s largest and most innovative chemical manufacturers. They are based in Tamworth in Staffordshire and have over 1000 customers choosing from more than 150 product ranges.
Why were you in the market?
We talked to 5 or 6 different companies, some based in the Midlands (Birmingham/Derby), some national. The national provider, in particular, was poor at following up and took four months to respond to me, by which time I had already put the new system in place through Pure Telecom.
What were you looking for?
For the phone system, we didn’t know what we wanted. Pure Telecom invited us to their site and showed us their VoIP phone system in action so we could witness the quality of the calls and how the system worked. The system did everything we wanted and more. It was very helpful to be able to see it in action, one of the benefits of choosing a local provider. Once we saw it in action, we decided we wanted the VoIP system.
- Value for money
- Quality of calls
- Our chosen handsets
- Expert advice
- A new phone system
We worked across Mobile and Telephony solutions. We provided a new phone system and renewed 10 mobile contracts, provided new handsets and an equipment fund.
How well did Pure Telecom understand your business and requirements?
Very very well. We had extensive discussions beforehand and they came up with a concept that we liked. The team who worked on the proposal were excellent throughout and worked well together on the mobile and phone system.