Horizon

Easily control your fixed and mobile telephony

Horizon is a complete communications service for your business that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal. The service allows you, the administrator, to easily manage your environment whilst enabling your employees to maximise their productivity.

The service has lots of clever features and an emphasis on control and administration through the web that takes the burden away from your IT team. For administrators, you can quickly configure the system according to your organisation’s changing requirements, while your employees can manage calls easily and effectively. With only a minimal capital outlay required, a reliable and proven service and a jargon-free approach to telephony and communications, Horizon is suitable for any size business looking to improve its productivity and image.

The benefits of using Horizon

A business continuity solution

  • Horizon provides business continuity features that allow your organisation to carry on making and taking calls, whatever the circumstances.

Empower your staff with ‘one number anywhere’

  • Horizon conveniently integrates your fixed and mobile capabilities so that callers need only dial one number to reach your desk phone and mobile phone simultaneously.

An on-demand service with no hidden costs

  • There’s no major hardware investment and no financing costs.  Horizon is hosted on your behalf, so you only pay for what you need on a simple per-seat basis.

Features you can easily control

  • Horizon comes with an extensive range of call handling and management features.

Lower call costs

  • Horizon offers all the cost benefits of IP telephony including free site-to-site calls and cheaper call rates.

Enables flexible working

  • Horizon enables flexible work environments through hot-desking, home working, and extending the service to mobile devices.

Number choice

  • Horizon offers the flexibility to extend your business reach and use any local area number no matter where you are located.

What makes Horizon different?

Premium handsets plus desktop and mobile clients

Horizon provides high standards of phone interoperability with its useful desktop and mobile clients plus a choice of premium handsets from a range of manufacturers.

An easy-to-use web interface providing feature control and valuable user information

With an experienced in-house software development team, we can provide a positive user experience for both service use and performance monitoring.

The Gamma IP network, reliable and secure

We lead on quality of service, scale and reliability. In addition to the network, we can easily and quickly transfer your existing phone numbers onto the Horizon platform.

Broadsoft call controller platform

Supporting millions of business users worldwide, the world’s leading call controller platform from Broadsoft sits at the heart of Horizon providing the broadest feature set and a sole focus on delivering the richest user experience in unified communications.

Who is Horizon aimed at?

  • Dynamic businesses that want flexibility
  • Ideal for multi-sites
  • Organisations that prefer outsourcing and Opex
  • Organisations that need a business continuity solution
  • Improving customer contact
  • Training and monitoring

When it comes to smaller businesses, SpliceCom’s solutions are BIG! That’s because the same Maximiser Operating System (OS) is utilised across every SpliceCom PBX system, be it large or small. So there’ll always be one (or more) SpliceCom advanced business communication solution that’s ideal for your company – irrespective of size, industry or geography.

SpliceCom’s Maximiser OS based 5108 Hard PBX and S716 Soft PBX offer smaller companies a complete business telephony solution in a single unit. The 5108 supports up to 8 or 12 users, whilst the S716 provides facilities for 16. You can either run S716 natively or virtualised on your own servers, or all set-up and ready to go on SpliceCom’s own MAP Solo platform.

Amongst the many benefits that SpliceCom systems bring to smaller businesses are;

  • A future proofed design which will grow with your business needs – in terms of both capacity and sophistication
  • Support for IP handsets, mobile phones and existing analogue phones
  • A range of mobility solutions that allows you to utilise existing smart phones, tablets, laptops and home telephones as fully featured extensions to your system.
  • A flexible fully integrated Voice Processing system offering;
    • Voicemail
    • Unified Messaging
    • Auto Attendant
    • IVR
    • Call Recording
    • Meet Me Conferencing
    • In-queue Announcements
  • Support for SIP and ISDN trunks
  • Integration with web based content and applications, alongside Microsoft Windows/Outlook and Apple Mac OS X.

To complete the overall solution for smaller organisations, SpliceCom’s Vision Business Management suite offers a modular, web-based range of value added apps. Developed by SpliceCom to deliver business critical information to directors, managers and key employees, exactly when and where it’s needed, these apps include;

  • Historical Reports (Vision Reports) with the option of integrated Call Recording (Vision Record)
  • Real-time Wallboards and Dashboards (Vision Live)
  • Inbound Call Centre (Vision Call Centre)

Vision Business Management suite (with the exception of Vision Call Server) can run alongside the S716 Soft PBX on SpliceCom’s MAP Solo platform to deliver real cost-savings to smaller businesses.

As an alternative to CAPEX purchases SpliceCom Financial Services offers 3 or 5 Year lease rental options on all SpliceCom products, including the S716, 5108 and MAP Solo. A Flexible Licence Programme is also available, making system, application and user licences available through a Pay Monthly scheme, with the ability to increase and/or decrease the number of licences as business needs dictate. These offers bring the proven business benefits of SpliceCom’s S716 small soft PBX within reach of even the smallest start-up company.

A single site IP PBX solution is usually delivered through a capital purchase of the required equipment, in combination with an annual break-fix/ maintenance contract. All SpliceCom Community Partners are technically trained to install and support Maximiser OS based PBX solutions to the optimum level via the SpliceCom Product Accreditation Training Program.

Extend Consistent, Reliable Communications

Cisco IP telephony solutions are an integral part of Cisco Unified Communications, which unify voice, video, data, and mobile applications on fixed and mobile networks enabling users to easily communicate in any workspace using any media, device, or operating system. Using the network as the platform, Cisco IP telephony solutions help organisations of all sizes realise greater security, resilience, and scalability in addition to the inherent benefits of using a converged network for transport and interconnection. You can use Cisco IP telephony solutions to:

  • Provide highly secure, reliable, scalable communications that take advantage of your LAN and WANProvide highly secure, reliable, scalable communications that take advantage of your LAN and WAN
  • Improve employee agility and productivity through integration with innovative Cisco Unified Communications and third-party applications.

Cisco IP telephony solutions comprise two categories:

  • Call processing
  • IP phones
  • Wired
  • Wireless
  • Softphones

Cisco Unified Communications call processing solutions range from Cisco Smart Business Communications System (SBCS) to Cisco Unified Communications Manager Express for small to medium-sized businesses (SMBs) and enterprise branch applications, to Cisco Unified Communications Manager Business Edition and Cisco Unified Communications Manager for larger medium-sized business and enterprise applications.

These call processing systems provide voice, video, mobility and presence services to IP phones, media processing devices, VoIP gateways, mobile devices, and multimedia applications.

Cisco IP phones are available in wired and wireless versions and provide handset functionality for Cisco Unified Communications Manager, Cisco Unified Communications Manager Business Edition, Cisco Unified Communications Manager Express, SBCS, and XML applications. Softphones such as Cisco IP Communicator and Cisco Unified Personal Communicator are also available to extend voice and multimedia functionality to clients which run on Windows or Macintosh computers.

Cisco IP telephony products support a wide range of Session Initiation Protocol (SIP)-based capabilities including:

  • Support for presence-based applications
  • Support for Cisco IP phones with enhanced SIP feature support
  • Support for third-party SIP-based phones
  • SIP trunking
  • Session Border Control
  • Simplified administration and maintenance

This network provides a foundation optimized for wireline and wireless IP communications, and includes the ability to support Cisco Unified Border Element, a robust and scalable Session Border Controller (SBC) for easy and cost-effective inter-connectivity between independent voice-over-IP networks and analog phone gateways using your existing phone equipment.

For more information contact Pure today on 01743 244933 or email us here.